We’re looking for outgoing, reliable, organized, and detail-oriented stands up comedy lovers to join our NYC Comedy Ticket Concierge Agent team. Reporting to Guest Services management, Concierge Agents act as brand ambassadors through the timely and friendly delivery of tickets and brand materials to our valued guests at individual hotels throughout Manhattan.
We are currently hiring individuals with a minimum availability of five (5) 2-hour shifts per week. We request that at least two of these shifts fall on a weekend. Our most demanding periods are Wednesday matinee, Friday evening, and Saturday matinee and evening performance times.
Best Comedy Tickets is dedicated to diversity and inclusion on our team and is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. This includes people of all abilities/disabilities. All applicants are welcome and we’ll provide any accommodations needed to interview or do one’s work to the fullest ability.
- The rate of pay is $15/hour. Shifts are typically 2 hours shifts in length.
- Typical shifts range between 1:00-3:00 PM and 6:30-8:30 PM.
- Please expect to work shifts during holiday periods.
- Delivery of ticket orders and brand materials including the company’s flyers.
- Maintain and wear the uniform provided in addition to abiding by a style guide designed for patron-facing employees.
- Complete post-shift reports either verbally or in a survey format.
- Participate in a quarterly review process in which individual members and the team at large discuss, brainstorm, and develop new processes with a goal of improving service.
Qualifications & Skills
- Previous customer service experience required.
- Ability to lift and carry up to twenty (20) pounds.
- The ideal candidate is a reliable, trustworthy team player.